Amjanata Privacy Policy

Welcome to the www.amjanata.com website (the "Site") operated by Topmost Technology. We respect your privacy and want to protect your personal information. To learn more, please read this privacy policy.

1. User Policy:

1.1. This privacy policy explains how we collect and, under certain conditions, disclose your personal information. This privacy policy also describes the steps we take to keep your personal information safe. Finally, the privacy policy explains your options regarding the collection, use, and disclosure of your personal information. By using the site directly or through another site, you agree to follow the guidelines in this policy.

1.2. Ensuring the security of your data is essential to us, as we highly value your privacy. We shall therefore only use your name and other information that relates to you in the manner set out in the privacy policy. We will only collect information that we need for our dealings with you if it's important for those interactions.

1.3. We will retain your information only as long as it is necessary by law or for the purposes for which it was collected.

1.4. You can explore the site without sharing personal details. While browsing, you're anonymous, and we can't identify you unless you log in with your username and password.

2. Data That We Collect:

2.1. When you want to buy something on our website, we may collect various types of information from you.

2.2. We collect, store, and use your information to process your purchases on the site, handle any later claims, and deliver our services to you. We may collect the following personal information: your title, name, gender, date of birth, profile information, email address, postal and delivery addresses, telephone and mobile numbers, fax number, internet protocol (IP) address, login data, browser types and versions, operating system and platform, international mobile equipment identity, device identifier, IMEI, MAC address, cookies (where applicable), payment card details or bank account details, etc.

2.3. We shall collect the following information where you are a seller, such as your name, gender, profile information, date of birth or incorporation, company name, company address, email address, other business-related information (company registration number, business licenses, tax information, shareholder and director information, postal and delivery addresses, telephone and mobile numbers, fax number, internet protocol (IP) address, your login data, browser types and versions, operating system and platform, international mobile equipment identity, device identifier, IMEI, MAC address, cookies (where applicable), payment card details or bank account details, etc.

2.4. We will use the information you provide to process your orders and deliver the services and information you request through our site. Additionally, we will manage your account, handle financial transactions, audit website downloads, enhance website content, identify visitors, conduct demographic research, and send you useful information about our products and services, unless you decline. With your consent, we may email you about other products and services. You can stop getting marketing emails anytime in our site settings or by clicking unsubscribe. You may receive newsletters from us and our affiliated companies, but you can opt out of receiving marketing communications at any time.

2.5. We may share your name and address with a third party, such as our courier or supplier, to ensure the delivery of the product to you. It's important that you provide accurate and up-to-date information on the site and inform us of any changes.

2.6. Your order details are stored securely with us, but we can't access them directly for security reasons. However, you can log in to your account on the site to view completed, open orders, and pending dispatches. You can also manage your address and bank details for refunds and update any subscribed newsletters. Please keep your personal access data confidential and do not share it with unauthorized third parties. We're not liable for any password misuse unless it's our fault.

3. Other Uses Of Your Personal Information:

3.1. We may use your personal information for opinion and market research purposes, but your details will be kept anonymous and used solely for statistical analysis. You can opt out of this at any time. Any responses to surveys or opinion polls will not be shared with third parties. Providing your email address is only necessary for competition participation, and we keep survey answers separate from your email address.

3.2. Your mobile number will only be visible to the public if you use the classified feature to sell your own products and make the deal open for sale. If publicly sharing your contact number poses a privacy concern, you have the freedom to remove any of your classified deals whenever you choose to do so.

3.3. We may send you information about us, the site, our other websites, our products, sales promotions, newsletters, and anything related to other companies in our group or our business partners. If you would prefer not to receive this additional information, please click the 'unsubscribe' link in any email we send you. Once we receive your request, we will stop sending you the requested information within 7 working days (excluding Sundays and public holidays in Bangladesh). If your request is unclear, we will contact you for clarification.

3.4. We may further anonymize data on site users for various purposes, such as understanding their general location and how they interact with specific parts of the site or links in emails sent to registered users. This anonymized data may be shared with third parties, like publishers, but it won't be able to identify you personally.

4. Competitions:

For any competition, we utilise the data to notify winners and promote our offers. Further details, if applicable, can be found in the participation terms for each specific competition.

5. Third Parties And Links:

5.1. We may share your details with other companies in our group as well as with our agents and subcontractors to support various functions outlined in our privacy policy. This includes tasks such as product delivery, payment processing, data analysis, marketing, and customer service. Furthermore, we may collaborate with third parties for fraud prevention and reducing credit risks.

5.2. We may share or allow the sharing of your personal data with third parties and/or our affiliates for the purposes mentioned above. These third parties and affiliates, which may be situated within or outside your jurisdiction, encompass service providers such as agents, vendors, contractors, and partners in various areas, including payment services, logistics, marketing, data analytics, market research, social media, customer service, installation services, information technology, and website hosting. Additionally, this includes their service providers and related companies, as well as other users of the website.

5.3. We may transfer the databases containing your personal information if we sell our business or a part of it, ensuring compliance with relevant data protection laws. Apart from what is outlined in this privacy policy, we will not sell or disclose your personal data to third parties without your prior consent, unless necessary for the purposes stated herein or required by law. Our website may display advertisements from third parties and links to other sites. Please note that we are not responsible for the privacy practices or content of these third parties or external sites, nor for any third party to whom we transfer your data in accordance with our privacy policy. We recommend reviewing the privacy policies of these websites to understand how they handle any information collected from you.

6. Cookies:

This website uses Google analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics employs "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

7. Security:

7.1. We've implemented suitable technical and security measures to prevent unauthorised access, loss, or damage to your information. When gathering data through the website, we do so on a secure server and utilise firewalls. Our security protocols may entail requesting proof of identity before sharing personal information with you. It's your responsibility to safeguard your password and computer against unauthorized access.

7.2. You should be aware. However, while we continually strive to improve and review our information security measures to protect your data, it's impossible to guarantee complete security with internet transmission or electronic storage. Despite our efforts, we cannot assure absolute security.

8. Your Rights:

If you have concerns about your data, you have the right to request access to the personal data we hold or process about you and to ask for any inaccuracies to be corrected at no cost. You also have the right to request that we stop using your personal data for direct marketing purposes. We may charge a reasonable administrative fee for retrieving your personal data records, and if applicable, we will inform you of this fee before processing your request.You can withdraw your consent to the continued use, disclosure, storage, and/or processing of your personal data by contacting our customer service. However, please be aware that if you withdraw your consent or exercise other rights available under local laws, we may not be able to continue providing services to you or fulfil any contracts we have with you. In such cases, we will not be liable for any disruptions to our services or contracts. Additionally, you have the right to request the deletion of your data. To do so, you can fill out the Account Deactivation/DeLetion Request Form or email your request to customercare@amjanata.com. Once we receive your request, we will follow an internal deletion process to ensure your data is safely removed within fifteen (15) working days. We will contact you for verification, and your account will be deleted once the necessary protocols are confirmed.

9. Minors:

9.1. We do not sell products to individuals under the age of 18 on the site, and we do not knowingly collect any personal data from minors. By using the site, you confirm and warrant that you are at least 1-8 years old and capable of understanding and agreeing to the terms of this privacy policy.

9.2 If you grant a minor access to the Site and allow them to make purchases using your account, you are giving consent for the processing of the minor's personal data and agreeing to adhere to this Privacy Policy. Furthermore, you are taking responsibility for the minor's actions.

10. Account Liability:

We are not liable for any unauthorised use of your account on the site, whether by you, users acting on your behalf, or unauthorised individuals. It's your responsibility to make informed decisions about using the site and to take appropriate measures to prevent any misuse

11. Contact Us:

If you have any questions about this privacy policy, the practices of this site, or your dealings with this site, please contact us at: support@amjanata.com.